SENIOR CITIZEN OVERVIEW

Transportation can be difficult issue for seniors. There are options available but some require advanced planning. You may want to check with your church to see if any assistance is available. We have tried to categorize specific services in other topics in our web site but these are resources that offer a wide variety of services or information for seniors.

Topic	Resource	Description
Overview of Services Provided in Allegheny County	Agency on Aging Service Overview	Allegheny County Department of Human Services Area Agency on Aging 441 Smithfield Street Second Floor Pittsburgh, PA 15222-2219 SeniorLine: (412) 350-5460 Toll Free: (800) 344-4319 Fax: (412) 350-3091 TDD/TTY: (412) 350-2727 Business Office: (412) 350-4234 Email SeniorLine at SeniorLine@dhs.county.allegheny.pa.us
Assessments of Needs and Support Services	Agency on Aging Assessments	The central point of contact for aging related services is the SeniorLine. Services are provided by professional care managers who can assist with information and referral on ACAAA services and community programs. If needed, they will complete an intake to begin the process of applying for ACAAA home and community based services. In addition, they may also provide assistance with applications to entitlement programs such as: Pharmaceutical Assistance Contract for the Elderly (PACE), Low-Income Home Energy Assistance Program (LIHEAP), Property Tax assistance programs, Rental Rebate. For information or to locate services, call the SeniorLine (412) 350-5460. Assessment When an individual applies for ACAAA home and community based services, an assessment is completed in their home or place of residence. The assessment is done to determine the older adult’s needs and the most appropriate and effective means of meeting those needs. The various services that may be available include in-home community based care, medical assistance for nursing facility placement, or nursing home alternatives. Care Management The AAA assigns a care manager who works together with the older adult and their family to address their needs. A Care Plan is developed and put into place in response to the needs identified by the assessment. The care manager coordinates the necessary services, including adult day service, home-delivered meals, personal care, chore service, home health, home companions, and respite care. The range of services may include: Adult Day Services Home Delivered Meals Personal Care Home Health Respite Care Chore Service Senior Companions Caregiver Support Senior Community Centers Nursing Home Alternatives Adult Foster Care Protection from Abuse and Neglect Advocacy for Long Term Care Consumers Senior Training and Employment
Senior Services Listings	Senior Citizens Guide	Directory of many services - not a government agency. Not inclusive. Organizations must request to be listed.
	UPMC Institute on Aging	Excellent information on diseases, services. Keep in mind many of the services only list UPMC facilities.